Communication

Assertive Communication: 20 Helpful Tips
Most of us know that assertiveness will get you further in life than being passive or aggressive. But few of us were actually taught how to be assertive. Here are some helpful tips.

7 Secrets To Handle a Tough Conversation
Is there someone you need to have a conversation with and have been dreading? Possibly, you have tried and it went badly. Or perhaps you are afraid that talking with them is going to make things worse.

Clear Communication Is Pain-Saving
Whether the company is public or private, conducting business that produces revenue is the goal. Then, managing the operating expenses in order to turn a profit is ‘the name of the game’. Now, work it backwards.

Three Categories Of Communication
Human communication and behavior fall into three basic categories: Passiveness; Aggressiveness; Assertiveness.

To Confront Or Not To Confront?
What to say when you'd rather not say anything at all.

Questions In Conflict: Why Do You Ask?
While words may form a question, the non-verbal communication more truly reflects the motive for the question.